I have an issue with Shopify Made Easy, all the customer records I create in the Shopify store are only creating account records. They are not creating contact records. Please help me.

It seems you don’t have the Person account enabled in your org.  Please check the Error Messages tab which contains the reason why the contact failed to get created. There is a possibility that some trigger or process failed in your org. You will find the issue on the Error Messages tab.

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