- Click on 'Having more than one store' at the right top corner of the configuration page.
- Click on the Remove icon corresponding to the Store.
You are receiving the error message because you have previous business accounts in Salesforce for Shopify customers and now you have changed the mapping to Person Account.
As a result, Salesforce can't update Business Accounts to Person Accounts through API.
You can solve this issue either by deleting those business accounts of Shopify Customers in Salesforce or changing Record-Type by clicking the button on those records.
This error typically happens in Sandbox. Because of the limited resource allocation in Sandbox, when bulk records hitting Sandbox exceed that limitation, the webhook failure error is generated from Shopify’s end. Sometimes this issue occurs in Production as well when a large batch hits or there is a high number of requests or automation in Production.
To handle this issue, Our connector app periodically checks and repairs webhooks using a scheduled Batch. If any record is deleted, our app recreates them to ensure error-free synchronization.
Yes, We have a dedicated team of Service Experts to resolve any issue related to the app. We offer full assistance in the installation process.
Also, we upgrade and introduce new features in our app from time to time for the smooth functioning of the app.
Yes, our App sync draft orders to sfdc orders. Our app syncs almost all Shopify objects(Customers, Products, Orders, Locations, Inventories, Inventory Levels, Variants, Collections, Smart Collections, Draft Orders, etc.) to Salesforce Objects. If you want it to map with other standard and custom Salesforce objects, then we can achieve it by creating an automation in your org, which will not come under this app feature. Please find the app object mapping below:
- Customers
- Products
- Orders
- Locations
- Inventories
- Inventory Levels
- Variants
- Collections
- Smart Collections
- Draft Orders
- Account & Contact/Person Account
- Products
- Orders
- Locations(custom object)
- Inventory(custom object)
- Inventory Level(custom object)
- Variant (custom object)
- Collection(custom object)
- Collection(custom object)
- Orders