Now, We have bi-directional functionality in SME Premium.
Yes, our app supports multistore synchronization.
Yes, our App sync draft orders to sfdc orders. Our app syncs almost all Shopify objects(Customers, Products, Orders, Locations, Inventories, Inventory Levels, Variants, Collections, Smart Collections, Draft Orders, etc.) to Salesforce Objects. If you want it to map with other standard and custom Salesforce objects, then we can achieve it by creating an automation in your org, which will not come under this app feature. Please find the app object mapping below:
Shopify Objects
- Customers
- Products
- Orders
- Locations
- Inventories
- Inventory Levels
- Variants
- Collections
- Smart Collections
- Draft Orders
Salesforce Objects
- Account & Contact/Person Account
- Products
- Orders
- Locations(custom object)
- Inventory(custom object)
- Inventory Level(custom object)
- Variant (custom object)
- Collection(custom object)
- Collection(custom object)
- Orders
Need, to update the API versions.
Yes, our app supports multiple languages.
Yes, You can have your Shopify accounts synced into one wholesale account in Salesforce through our app.
Yes, our app updates data in real-time. You should be able to see your records like your customer email id immediately after updating them in the app.
This question should be removed.
There is no direct Tax rate field mapping available but we can do it for you separately.
It seems you don’t have the Person account enabled in your org. Please check the Error Messages tab which contains the reason why the contact failed to get created. There is a possibility that some trigger or process failed in your org. You will find the issue on the Error Messages tab.
No, there is no limit for real-time syncing.
Yes, our app supports multiple currencies.
Yes, the customer sync feature in our app supports Person accounts.
Yes, Guest Orders can be associated with Person accounts.
Please choose a different record type for order and draft order at step 5 on the configuration page.
Yes, our New app SME premium supports Refunds.
The user is the one who configured the app.
No, there is no limit on transactions.
The app is free, but the Support is paid for guidance or additional functions.
No details, about which user you’re talking about.?
Yes, we can do this for you in your org using Support access.
We can map Order and Draft Order with different record-type at the record type mapping page and can develop an automation at the Salesforce side to update the status of Order.
The client can modify the custom field as he wants and for this, he doesn’t need customer support.
Please follow the below steps to disable Shopify Made Easy integration in your Sandbox –
- Click on ‘Having more than one store’ at the right top corner of the configuration page.
- Click on the Remove icon corresponding to the Store.
Yes, Shopify Made Easy app utilizes the REST API which follows PCI-compliant security standards. Moreover, the app also uses sha-1 encryption in order to not reveal the access token.
We offer different support plans. Please refer to our pricing page to see our plans and corresponding the prices.
The long syncing process can be attributed to multiple reasons, such as expiration of Shopify token, exceeding storage limit, etc.
To identify the exact issue and resolve it, please reach out to our Support team.
Yes, it is a premium feature of our app. Please contact support to learn more.
Instead of (we), we can use user.
This is a premium feature, we need Shopify Customer JSON to add mapping in the Salesforce configuration and need support access. Please get in touch with the support team for granting access.
Yes! Our App is compatible with CauseView, but there is a need to verify the objects.
Our App on the AppExchange syncs with standard Shopify and Salesforce objects. If you require custom mapping, we would be more than happy to assist you.
You receive this error when the Order feature is not enabled in your Salesforce org.
To continue with the installation of the Shopify Made Easy package, please enable the Order Object in your Salesforce org.
To enable the order in your Salesforce org, follow the steps in the guide here!
Yes, our product is equipped to sync Shopify Customers and Orders with your Salesforce org and intelligently match them to Person Accounts using the Email fields.
This is achieved through our premium ‘Prevent duplicate’ feature. Please reach out to our support team to avail of the feature.